Terms of Service

Effective Date: February 27, 2026

Welcome to Trevi Pools and Spas. These Terms of Service ("Terms") govern your access to and use of the website located at https://kelownapoolinstallers.com ("Site"), operated by Trevi Pools and Spas, with its principal place of business at 963 Stockwell Ave, Kelowna, BC V1Y 6W3, Canada. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws and regulations. If you do not accept these Terms, please refrain from using the Site.

2. Description of Services

Trevi Pools and Spas provides information and services related to pool and spa installation, maintenance, and associated products. The Site may also offer resources, estimates, and contact forms for customer inquiries. All services, content, and features are subject to change or discontinuation at any time at the sole discretion of Trevi Pools and Spas.

3. User Accounts and Responsibilities

Some features of the Site may require you to create an account or provide personal information. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Trevi Pools and Spas immediately of any unauthorized use of your account or any other breach of security.

4. Intellectual Property Rights

All content, trademarks, logos, graphics, text, images, software, and other materials on the Site are the property of Trevi Pools and Spas or its licensors and are protected by Canadian and international intellectual property laws. You may not reproduce, modify, distribute, display, or otherwise use any content from the Site without the prior written consent of Trevi Pools and Spas.

5. User-Generated Content

If the Site permits users to submit content (such as reviews, comments, or inquiries), you retain any rights you may have in your content, but you grant Trevi Pools and Spas a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display such content in connection with the Site and its services. You represent and warrant that your content does not infringe any third-party rights and does not violate any applicable laws.

6. Prohibited Activities

  1. Using the Site for any unlawful purpose or in violation of any applicable laws or regulations.
  2. Uploading, posting, or transmitting any content that is offensive, defamatory, obscene, or otherwise objectionable.
  3. Attempting to gain unauthorized access to any portion of the Site, accounts, or systems.
  4. Interfering with or disrupting the operation of the Site or its servers.
  5. Engaging in any activity that could harm the reputation or business interests of Trevi Pools and Spas.
  6. Using automated means (such as bots, scrapers, or spiders) to access the Site without express written permission.

7. Disclaimers and Limitations of Liability

The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied. Trevi Pools and Spas does not guarantee the accuracy, completeness, or reliability of any information on the Site. To the fullest extent permitted by law, Trevi Pools and Spas disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Trevi Pools and Spas shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any content therein, even if advised of the possibility of such damages. This limitation applies to all claims, whether based on contract, tort, or otherwise.

8. Indemnification

You agree to indemnify, defend, and hold harmless Trevi Pools and Spas, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

9. Termination

Trevi Pools and Spas reserves the right, at its sole discretion, to suspend or terminate your access to the Site at any time and for any reason, including but not limited to your violation of these Terms. Upon termination, all rights granted to you under these Terms will cease immediately.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the courts located in Kelowna, BC.

11. Changes to Terms

Trevi Pools and Spas reserves the right to modify or update these Terms at any time without prior notice. Changes will be effective upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

If you have any questions or concerns about these Terms, please contact Trevi Pools and Spas at:

Trevi Pools and Spas
963 Stockwell Ave
Kelowna, BC V1Y 6W3
Canada
Email: info@kelownapoolinstallers.com

+1 250-258-8202